Employment History

  • Fairfield Dolan School of Business (2022-2024)

  • Freelance Consulting (2020-2024)

  • The Marketing Advantage (2014-2020)

  • Nuvance Health (2008-2014)

  • iTeach South Africa (2007-2008)

Resume - One-Page Summary

One-page Summary

Resume - Detailed

Detailed Resume

Fairfield Dolan School of Business

2022 – 2024

Graduate Student & Graduate Assistant, MS Business Analytics (2022-2024)

Lead initiatives that applied advanced analytics and AI to practical applications and educational tools, enhancing the school's learning environment and student outcomes:

  • Global Consulting Initiative: Mentored a student team developing AI-driven solutions to address complex business issues, enhancing consulting skills and global business insight.

  • Clean Energy Analysis: Led analysis identifying growth opportunities in international clean energy markets, informing strategic decisions, and supporting sustainability efforts.

  • Student Retention Modeling: Built predictive models to forecast student attrition, aiding institutions in developing interventions that enhance retention and reduce financial losses.

  • Educational Tools Development: Created analytical tools, visuals and presentations for class assignments, enriching student learning.

Continuously refined skills in data science, predictive analytics, and data visualization to improve strategy development in academic and professional settings.

Freelance Analytics

2020 – present

Data Analytics & Biostatistics Consultant (2020-2024)

Spearheaded diverse data analytics projects, developed and executed strategies tailored to the specific client needs in sectors ranging from healthcare to retail.

Project Examples:

  • Conducted a cost-benefit analysis for a new perinatal mental health program, guiding the hospital to expand services that improved patient care and increased potential profits.

  • Developed a customer segmentation model using advanced analytics, enabling the client to tailor marketing strategies based on purchasing behaviors, enhancing target marketing efforts.

  • Led a biostatistical analysis on ketamine's effects in therapy, yielding critical insights that influenced changes to treatment protocols and improved patient outcomes.

  • Identified and implemented inventory optimization strategies for a local business, achieving an 18% reduction in excess inventory and significantly cutting costs.

Leveraged a comprehensive toolkit including SQL, Python, Tableau, Power BI, Excel and Canva to deliver versatile and impactful data-driven solutions across multiple projects.

The Marketing Advantage

2014 - 2020

Nuvance Health

2008 - 2014

Director, Strategic Services (2017-2020)

Developed and pitched strategies that enhanced client success and spurred business growth, building new business relationships.

Fostered a culture of data innovation, leading initiatives like risk modeling and sales force dashboard deployments that improved decision-making and operational efficiency.

Led a team of analysts in a collaborative environment, promoting innovative problem-solving and high-performance outcomes.

Enhanced Sales Performance and Retention:

  • Incentive Compensation Design: Implemented plans that increased sales by 7-14% and reduced turnover by 33-75%.

  • Sales Target Strategy: Developed and executed sales strategies that delivered a 7%-15% increase in annual sales through enhanced targeting programs.

  • Performance Dashboards: Designed and launched performance dashboards that provided real-time insights, significantly enhancing decision-making processes.

Managed client communications and project scopes effectively, delivering customized solutions and securing new contracts through direct negotiations and strategic presentations.

Manager, Strategy and Client Engagement (2015-2017)

Developed strategic solutions that enhanced client capabilities and addressed specific market demands, boosting client performance and satisfaction.

Provided clients with insights on best practices and emerging trends, guiding their strategic decisions and ensuring they stayed ahead in their industries.

Championed innovative approaches to fulfill customer needs, leading to successful client deployments and high satisfaction rates.

Managed client projects and relationships, achieving high renewal rates and ongoing success through proactive engagement and strategic support.

Management Science Consultant (2014-2015)

Led initiatives that integrated industry best practices for enhanced organizational efficiency, focusing on quality and operational improvements.

Developed and implemented comprehensive solutions including risk modeling, dashboard development, and forecasting, which enhanced decision-making and operational efficiency.

Identified financial risks and provided strategic recommendations using analytic models to simulate sales and market scenarios, guiding critical corporate decisions.

Created and refined reporting systems and performance dashboards to address key business questions and support corporate initiatives, improving data accessibility and usability across the organization.

Worked closely with cross-functional teams, including senior leadership, finance, marketing, IT, and sales operations, enhancing overall business unit performance.

Senior Decision Support Specialist (2010-2014)

Acted as an internal consultant, leveraging extensive data analysis to provide strategic insights that supported decision-making across multiple departments. Utilized statistical analysis, trend evaluation, and predictive modeling to optimize resources and guide strategic planning.

Led significant process improvement initiatives using Six Sigma methodology and change management techniques, with key projects including:

  • Reducing Coding Anomalies: Spearheaded a project to identify and rectify coding anomalies that were leading to significant financial losses. By implementing targeted improvements and continuous monitoring strategies, we reduced coding errors in specific diagnostic groups by 12%, directly enhancing billing accuracy and increasing revenue recovery.

  • Physician Performance Dashboards: Developed and deployed comprehensive dashboards that tracked physician performance against national benchmarks. This tool enabled data-driven evaluations and fostered a culture of continuous improvement among clinical staff.

Conducted detailed analyses of market share, resource utilization, and patient outcomes, informing strategic decisions and policy adjustments.

Directed response initiatives to industry trends, developing models that anticipated impacts of hospital mergers and guided strategic planning

Surgical Quality and Operations Analyst (2009-2010)

Directed a project that successfully reduced postoperative infections, improving patient safety and reducing hospital stays.

Mined and analyzed clinical data to identify trends and implications, informing and improving surgical practices and decision-making.

Developed and maintained dashboards to monitor surgical performance, presenting insights to surgeons and advisory boards to promote quality improvements.

Collaborated with multiple departments including surgery, medicine, nursing, medical records, and IT, to facilitate data-driven changes and ensure comprehensive operational integration.

Cardiovascular Research Coordinator (2008-2009)

Collected and analyzed clinical events data for Cardiovascular Service Line (CVSL), significantly contributing to operational improvements. Led a project that improved the door-to-balloon time by 21%, enhancing the effectiveness of heart attack interventions.

Acted as a key resource, providing accurate and actionable clinical outcomes data to support cardiovascular services.

Prepared and delivered presentations translating complex data into comprehensible insights for various stakeholders.

Managed clinical data collection in compliance with study protocols, adhering to Good Clinical Practice guidelines across research activities.

Program Lead and Data Manager (2007-2008)

Designed and coordinated a groundbreaking pilot program for AIDS drug therapy in TB patients, successfully replicated in multiple settings due to its efficacy.

Supervised a 10-member team in a study on home-based care for ARVs and tuberculosis treatment, ensuring strict protocol adherence and enhancing treatment efficacy.

Led data collection and analysis to address diagnostic and treatment gaps in tuberculosis, resulting in improved treatment strategies and patient outcomes.

Presented innovative pilot programs to hospital staff, current funders, and potential donors, effectively communicating program benefits and securing ongoing support for project expansion.